This Privacy Policy describes how and when we collect, use, and share information when you contact us, or otherwise use our services through HybridGardens.net.

This Privacy Policy does not apply to the practices of third parties that we do not own or control.

If you are asked to provide information when using this website, it will only be used in the ways described in this privacy policy.

 

This policy is updated from time to time. The latest version is published on this page. This website privacy policy was updated on: 21/05/2018.

 

If you have any questions about this policy, please email HybridGardens@yahoo.co.uk

 

We gather and use information about individuals in order to provide products and services to enable certain functions on this website.

 

We also collect information to better understand how visitors use this website and to present timely, relevant information to them.

 

 

Controlling information about you

If you have agreed that we can use information for marketing purposes, you can change your mind easily by sending an email to HybridGardens@yahoo.co.uk

 

We will never lease, distribute or sell your personal information to 3rd parties unless we have your permission or the law requires us to

 

 

Links from our website

Our website may contain links to other websites.

Please note that we have no control of websites outside of the www.hybridgardens.net domain.

If you provide information to a website which we link, we are not responsible for its protection and privacy.

Always be wary when submitting data to websites. Read the site data protection and privacy policy in full.

 

 

Information We Collect

To fulfil our services to you, you must provide us with certain information, such as your name, email address, postal address, payment information, and the details of the service that you’re ordering. You may also choose to provide us with additional personal information if you contact us directly.

We receive, collect and store any information you enter on our website or provide us in any other way. In addition, we collect the Internet protocol (IP) address used to connect your computer to the Internet. We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page.

When you contact us directly or through our website contact form, we collect personal information you give us such as your name, address and email address. Your personal information will be used for the specific reasons stated above only.

We may collect the following information:

• ​

• Contact information including email address

• Demographic information, such as postcode, preferences and interests

• Website usage data

• Other information relevant to client enquiries

• Other information pertaining to special offers on surveys

 

 

Why We Need Your Information and How We Use It

We rely on a number of legal bases to collect, use, and share your information, including:

• as needed to provide our services, such as when we use your information to fulfil your order, to settle disputes, or to provide customer support;

• when you have provided your affirmative consent, which you may revoke at any time, such as by signing up for our mailing list;

• if necessary to comply with a legal obligation or court order or in connection with a legal claim, such as retaining information about your purchases if required by tax law; and

• as necessary for the purpose of our legitimate interests, if those legitimate interests are not overridden by your rights or interests, such as 1) providing and improving our services. We use your information to provide the services you requested and in our legitimate interest to improve our services; and 2) Compliance with the Etsy Seller Policy and Terms of Use. We use your information as necessary to comply with our obligations under the Etsy Seller Policy and Terms of Use.

• To create aggregated statistical data and other aggregated and/or inferred Non-personal Information, which we or our business partners may use to provide and improve our respective services; 

• To comply with any applicable laws and regulations.

• Cookies

We use cookies to improve our users’ experience. Cookies are small files which are stored on your computer and designed to identify our users.

Learn more about cookies:

http://www.aboutcookies.org

How to delete cookies:

http://www.aboutcookies.org/how-to-delete-cookies/

 

Cookies allow websites and applications to store your preferences in order to present content, options or functions that are specific to you. They also enable us to see information like how many people use the website and what pages they tend to visit.

 

We may use cookies to:

Analyse our web traffic using an analytics package. Aggregated usage data helps us to improve the website structure, design, content and functions.

Identify whether you are signed in to our website.

Test content on our website.

Store information about your preferences.

To recognise when you return to our website.

Cookies do not provide us with access to your computer or any information about you, other than that which you choose to share with us.

 

Controlling cookies:

You can use your web browser’s cookie settings to determine how websites uses cookies. If you do not want our website to store cookies on your computer or device, you should set your web browser to refuse cookies.

 

However, please note that doing this may affect how our website functions. Some pages and services may become unavailable to you.

 

Unless you have changed your browser to refuse cookies, our website will issue cookies when you visit it.

 

• Google Analytics

When someone visits www.hybridgardens.net we use a third party service, Google Analytics, to collect standard internet log information and details of visitor behaviour patterns. We do this to find out things such as the number of visitors to the various parts of the site. This information is only processed in a way which does not identify anyone. We do not make, and do not allow Google to make, any attempt to find out the identities of those visiting our website. If we do want to collect personally identifiable information through our website, we will be up front about this. We will make it clear when we collect personal information and will explain what we intend to do with it.

 

 

Information Sharing and Disclosure

Information about our customers is important to our business. We share your personal information for very limited reasons and in limited circumstances, as follows:

• Service providers. We engage certain trusted third parties to perform functions and provide services, such as skip hire companies. We will share your personal information with these third parties, but only to the extent necessary to perform these services.

• Business transfers. If we sell or merge our business, we may disclose your information as part of that transaction, only to the extent permitted by law.

• Compliance with laws. We may collect, use, retain, and share your information if we have a good faith belief that it is reasonably necessary to: (a) respond to legal process or to government requests; (b) enforce our agreements, terms and policies; (c) prevent, investigate, and address fraud and other illegal activity, security, or technical issues; or (d) protect the rights, property, and safety of our customers, or others.

• Our company is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to sell our services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall.

 

Data Retention

We retain your personal information only for as long as necessary to provide you with our services and as described in our Privacy Policy. However, we may also be required to retain this information to comply with our legal and regulatory obligations, to resolve disputes, and to enforce our agreements. We generally keep your data for the following time period: 7 years after completion of the last service we provide for you.

 

Transfers of Personal Information Outside the EU

We may store and process your information through third-party hosting services in the US and other jurisdictions. As a result, we may transfer your personal information to a jurisdiction with different data protection and government surveillance laws than your jurisdiction. If we are deemed to transfer information about you outside of the EU, we rely on Privacy Shield as the legal basis for the transfer, as Google Cloud is Privacy Shield certified.

 

Your Rights

If you reside in certain territories, including the EU, you have a number of rights in relation to your personal information. While some of these rights apply generally, certain rights apply only in certain limited cases. We describe these rights below:

• Access. You may have the right to access and receive a copy of the personal information we hold about you by contacting us using the contact information below.

• Change, restrict, delete. You may also have rights to change, restrict our use of, or delete your personal information. Absent exceptional circumstances (like where we are required to store data for legal reasons) we will generally delete your personal information upon request.

• Object. You can object to (i) our processing of some of your information based on our legitimate interests and (ii) receiving marketing messages from us after providing your express consent to receive them. In such cases, we will delete your personal information unless we have compelling and legitimate grounds to continue using that information or if it is needed for legal reasons.

• Complain. If you reside in the EU and wish to raise a concern about our use of your information (and without prejudice to any other rights you may have), you have the right to do so with your local data protection authority.

 

How to Contact Us

For purposes of EU data protection law, James Hodkinson is the data controller of your personal information. If you have any questions or concerns, you may contact us at hybridgardens@yahoo.co.uk. Alternately, you may mail James Hodkinson, Hybrid Gardens, 10 Kilpatrick Grove, Edinburgh EH6 5FT. Scotland, UK.

 

 

Privacy Policy Updates

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.